Constitution of Rural Business Division
The Department of Posts has constituted a Rural Business Division in Postal Directorate under DDG [Rural Business] by redeploying the post of PMG [Foreign Mails], Mumbai. It is stated that the Rural Business Division in Postal Directorate would look after the various aspects of rural postal operations, development and expansion of rural postal network, technology induction, training of GDS Staff, new business initiatives, marketing of services and monitoring quality of services of rural network. This is clear indication that there is going to be a large-scale modernization of rural ED Branch Post offices with lot of new items of work added to BOs as well as technology training to the GDS Staff to handle the work. This decision is taken in the background of the assurance of Honourable Minister of Communications & IT in the Consultative Committee for providing setting up of a separate division in the Postal Directorate with the primary objective of strengthening the rural postal network and building capacity for extending IT enabled services in the rural areas.
Constitution of Technology Planning and Technology Operations divisions:
The Department of Posts has set up two more divisions in the Postal Directorate. One is Technology Planning Division and the other is Technology Operations Division. The Order of the Department says that in the background of a major technology initiative planned in the XI Five Year Plan, there is a need for formulation of technology vision and developing a strategy to keep abreast with the developments in technology and use the innovations for giving customers better services. The plan is to computerize all departmental post offices and half of the EDBOs in rural and it is also assessed that this will require business process reengineering, administrative and operational restructuring to provide enabling requirement for technology induction. There is mention that the Human Resource issues also need to be dealt with. In addition it is envisaged to create a Data Banck.
Letter No.23-16/2007-PE.II & No. 23-01/2008-PE.II DATED 29.05.2008